Cloud Service Uptime Management – 5 Key Guidelines
Availability and Uptime Management is one of five components in the ITIL Service Delivery area. It is responsible for ensuring application systems are up and available for use according to the service criticality and the defined Service Level Agreements (SLAs). Your uptime management team should analyze your online business availability requirements and ensure that optimized, […]
Cloud Automation Extends Intelligent Monitoring
Application deployment automation solutions are key when hosting an application in the cloud. The combination of release automation and the IaaS resources abstraction layer allows you to easily migrate your application to any common cloud provider. Automation shouldn’t be adopted solely in order to move to the cloud. It has many benefits above and beyond this […]
Cloud Monitoring is at the Heart of Your SaaS Operations
In today’s cloud environment an idea can quickly transform itself into software. The small developer can generate and run the application on a PaaS platform or on an Amazon cloud micro-instance. At first, the idea can be pitched to potential users at a very low cost. Product operations can easily track and support the first […]