Runbook Automation as a Baseline for Controllability and Observability
How Transparency and Knowledge-Sharing Optimize Production Environments Some of the highest priorities for engineers – from NOC Engineers, DevOps & Site Reliability Engineers – are the automation and optimization of their production environments. Many companies today face tough challenges with their Network Operations Centers (NOCs) or production environments. These challenges fall into the hands of […]
MTTR, MTTA, SLA… What’s the Difference?
These abbreviations are used often in the world of DevOps, NOC, and R&D, but often they are used interchangeably when they aren’t actually the same. So, what’s the difference? The MTs There are quite a few “MT” abbreviations used in environments that handle outages, downtime, glitches, and other technical incidents. The most common are MTTR, […]
Site Reliability Engineering: Definition, Principles & How It Differs From DevOps
Site crashes and outages can cost hundreds of thousands in lost revenue and inconvenience users. Site Reliability Engineering helps build highly reliable and scalable systems, particularly important for companies that depend on their software to support their customers performing critical operations. Hiring a Site Reliability Engineer is the best way to ensure a software system […]
Incident Management: Tips for Tech Companies
A seemingly straightforward technical problem can often have explosive consequences. Say a tech team restarts a cloud server overnight; those few minutes of downtime might trigger a problem elsewhere and cause your app to crash. The following morning, customers can’t access your services, you’re trending on social media for all the wrong reasons and your […]
Operations Management Is More Than Incident Management
To many, incident management and operations management may seem similar though they differ significantly. This difference, which lies in their end goals, also suggests that operations management is much more than incident management. To better understand why, it helps to look at the purpose of each one. For starters, incident management’s goal is to quickly […]
MoovingON & 2bcloud Partnership
MoovingON and 2bcloud form U.S. Strategic Partnership, Elevating CloudOps Automation to Never Seen Before Benchmarks Industry Leading “Auto-Healing” Cloud Operations Solution, moovingon.ai, Is Now Available in the United States, Following a Decade of Customers’ Success in Israel. Dec 08, 2022 02:01 AM Eastern Daylight Time Las Vegas, USA–(BUSINESS WIRE)–Microsoft Azure + AI Conference – MoovingON, a leader […]
Is AIOps Bad for Your Business?
With advances in the field of IT, the amount of data needed to manage IT Operations has grown. In particular with more complex environments, such as the SaaS world, the amounts of data and raw data needed to manage operations have grown exponentially. Managing data manually has become a waste of professionals’ skill sets, which […]
What Is the Controllability and Observability of Cloud Applications?
There are many computing resources used in different cloud application services to provide online software-as-a-service (SaaS). SaaS differs from traditional applications in that it works from a cloud computing environment. This means that both the application service as well as user data are being hosted by a cloud provider in the cloud. Therefore, the SaaS […]
What Are Runbooks and How Does It Apply to Network Operation Centers (NOCs)?
Much like in other production environments, the production of cloud services is based on and orchestrated by a plethora of tools—making part of cloud services’ overall cloud infrastructure. Given how cloud services are as complex as they are intricate, a vast range of detailed steps need to be performed in a certain order for the […]
Radware’s NOC Management Takes Off With MoovingON.ai Platform
Overview When Radware, a DDoS protection solutions provider, needed to upgrade their NOC operations, they tested out multiple solutions before choosing moovingon.ai. From increasing efficiency and visibility to improving ticket resolution times and runbook automation, moovingon.ai provided the NOC manager and team with everything they needed to run operations more smoothly and effectively. “Since implementing moovingon.ai, […]